Privacy Policy
At DAP Insurance, we take your privacy seriously. We are committed to safeguarding the security, confidentiality, and trust of everyone who visits our website or uses our services. This policy outlines how we collect, use, protect, and share your personal information.
This Privacy Policy explains how DAP Insurance Agency collects, uses, and protects your personal information. Non-public personal information (NPI) is data that identifies you and is not publicly available, collected from what you provide to us, your transactions, and the services we deliver. We safeguard this information and use it only for legitimate business purposes in compliance with privacy laws.
We encourage you to read this policy carefully and Contact Us if you have any questions or concerns about how your information is handled.
Scope of the Privacy Policy
This privacy policy applies to all information DAP Insurance Agency may collect about you, including but not limited to your use of www.dapinsurance.com, any other website operated by DAP Insurance where a link to this notice is provided, as well as our affiliate or branch offices.
This policy applies to information collected from, but not limited to:
On the website, www.thedapartners.com, and all associated websites linked to www.thedapartners.com by DAP Insurance where this privacy policy is posted (collectively, the “website”)
In e-mails, texts, online forms, and other electronic communications between you and DAP Insurance
From third-party vendors and publicly available data sources
Offline, through phone calls, in-person meetings, or by any other means
Information shared with DAP Insurance that is necessary to provide our services
Information you enter when creating an account or completing registration forms
.
Why do we collect your information and data?
We are committed to delivering exceptional service and protecting the trust our clients place in us. We collect and use information obtained through our website, in-person interactions, and electronic communications to enhance our client experience and continuously improve the quality of our services.
We may use visitor and client data for the following purposes:
Provide and support the operation of our website
Improve our business operations, services, and customer experience
Personalize communication, content, and client interactions
Advertise, market, and promote our insurance products and related services
Protect and secure our business systems and client information
Defend our legal rights and meet compliance requirements
Conduct internal audits, reviews, and operational reporting
Support corporate governance and agency management
Develop and introduce new insurance products and services
At DAP Insurance Agency, safeguarding your privacy and information is a top priority. The data we collect is used responsibly and solely to enhance the value and security of the services we provide to you
Information We Collect
At DAP Insurance Agency, we collect personal information about you to provide the products and services you request. We use this information to help you learn more about our agency and the carriers we represent, provide insurance quotes, issue policies, assist with and file claims, and communicate with you regarding your account, policy, or service. The type of information we collect depends on the products or services you inquire about or purchase from us.
DAP Insurance Agency collects personal information in accordance with applicable laws and regulations, and only in connection with your request for a product or service.
We may collect and use personal information from the following sources:
Information you provide directly to us or to our agents through applications, forms, or other communications (such as your name, address, telephone number, email address, date of birth, driver’s license or state identification number, vehicle identification number, Social Security number, employment or education history).
Information related to your transactions with us (such as policy numbers, payment history, billing information, underwriting and claim details, or recorded communications).
Information obtained from non-affiliated third parties such as insurance carriers, underwriters, or public databases (including claim histories, consumer or credit reports, court or public records).
In some cases, we may also collect medical or financial information when necessary to underwrite certain types of insurance policies or handle claims.
How We Use Your Information
At DAP Insurance Agency, we do not sell your personal information to anyone. We do not disclose personal information about our current or former clients except as permitted by law.
We may disclose information as necessary to deliver insurance products and services, provide customer support, handle claims, protect against fraud, review claim or policy history, or administer your insurance coverage. For these purposes, we may share limited personal information with:
Insurance carriers, brokers, or underwriters involved in your policy or claim
Mortgage lenders or lienholders associated with insured property
Third-party service providers who assist us with policy servicing, billing, claims, or technology support
Legal or regulatory authorities when required by law, such as in response to subpoenas or law enforcement requests
We may also disclose information when required by law, such as to credit bureaus, law enforcement, or regulatory agencies. All partners and service providers we work with are legally required to protect your personal information and maintain its confidentiality.
How We Safeguard Your Information
We maintain physical, electronic, and procedural safeguards to protect your personal information. Access to this information is limited to authorized employees, agents, and administrators who need it to perform their job duties or provide insurance products and services to you. We take reasonable measures to ensure that your data is handled securely and in accordance with applicable laws and regulations.
However, no system, website, or online platform can be guaranteed to be completely secure. We encourage you to take precautions to protect your personal information—such as keeping your passwords confidential, using secure networks, and promptly notifying us of any suspected unauthorized access to your account.
Email and Text Communication Choices
At DAP Insurance Agency, we may contact you by email or text message to share information related to your insurance policy, billing, renewals, or claims. We may also occasionally inform you about new services or updates that may benefit you.
If you prefer not to receive non-essential or marketing-related emails or text messages from us, you can let us know at any time by contacting admin@thedapartners.com or calling our office. Please note that even if you opt out of marketing messages, we may still send you non-marketing communications related to your active policies, billing, claims, or account information.
We do not share your mobile number or text message information with third parties for marketing or promotional purposes. We may, however, disclose personal information when required to comply with applicable laws or regulations, respond to lawful requests such as subpoenas or court orders, or protect our legal rights, property, or the safety of our clients and business. Any disclosure of this nature is handled carefully and only to the extent necessary to meet legal obligations. Message frequency may vary, and standard message or data rates may apply.
You can opt out of receiving text messages at any time by replying “STOP” to a message, emailing admin@thedapartners.com, or sending a written request to:
DAP Insurance Agency
Attn: SMS Opt-out
14150 Huffmeister Rd, Ste 200 PMB 081
Cypress, TX 77429
Deletion Request Rights
You have the right to request that DAP Insurance Agency delete any personal information we have collected from you and retained, subject to certain legal and operational exceptions. Once we receive and verify your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Complete the insurance transaction for which the information was collected, provide the service you requested, or take actions reasonably anticipated within the context of our ongoing business relationship with you.
Detect or prevent security incidents, fraud, or other illegal activity.
Identify and repair errors that affect system functionality.
Comply with legal or regulatory obligations, including insurance recordkeeping requirements.
Maintain records required by insurance law. As a licensed insurance agency, DAP Insurance Agency is required to retain policy and transaction records for a minimum of five (5) years. Therefore, in most cases, we are not able to delete personal information associated with active or prior insurance policies.
Use the information internally in ways consistent with your relationship with us, and only for lawful, compatible business purposes.
These deletion rights do not apply to business-to-business (B2B) personal information collected in a commercial context.
To request deletion of your personal information, please contact us at:
Email: admin@thedapartners.com
Phone: 281-654-8258
We will verify your identity before processing your request to protect your privacy and information security.
Reservation of the Right to Change Our Privacy Policy
We reserve the right to amend or replace this policy without notice. By visiting our website or using our services, you agree to accept all terms and conditions outlined in this privacy policy. This Privacy Policy was last updated on October 5th, 2025